Privacy Policy

The controller of personal data is Armal d.o.o., Mrkšina 52D, 10000 Zagreb, Croatia, OIB: 02300129401.

For questions about the processing of personal data, contact us at info@armal.hr or servis@armal.hr.

When you use the website, we may process technical data such as your IP address, browser type, device, language settings and information required for the security and proper operation of the website.

When you contact us through the service form or by email, we process the information you provide, such as your full name, email address, phone number, invoice number, a description of your enquiry or claim, and any attachments you send.

We process data to respond to enquiries, handle service and warranty claims, communicate with users, improve website security and comply with legal obligations.

The legal bases may include performance of a contract or steps taken before entering into a contract, compliance with legal obligations, our legitimate interests in security and communication, and consent where required.

We use Google Maps to display our partner network and retail locations. When the map loads, Google may process technical information from your browser and device and apply its own privacy policies.

External links, including links to the B2B webshop, the Uredi dom webshop, social networks and Google Maps locations, lead to third-party websites. Their operators are responsible for processing data on those websites.

Personal data may be processed by our employees and authorised service providers who assist us with website maintenance, hosting, email communication, IT security and the handling of service requests.

We do not sell personal data to third parties. We share it only where necessary for the purposes described above, where required by law, or where you have given valid consent.

We retain data for as long as necessary for the purpose for which it was collected or as required by applicable regulations.

Data from service and warranty claims may be retained while the request is being handled and afterwards for the period needed to demonstrate compliance with obligations, resolve disputes or observe statutory time limits.

Under the GDPR, you may request access to your personal data, correction of inaccurate data, erasure, restriction of processing, data portability, object to processing, and withdraw consent where processing is based on consent.

To exercise your rights, contact us at info@armal.hr. If you believe the processing is unlawful, you have the right to lodge a complaint with the competent data protection supervisory authority.